After placing the order, there will be around 24-48 hours until you receive the first proof. After the proof is approved, it is sent to the printing queue.
In order to get the best result possible, if possible, we recommend sending high quality images, taken in daylight and without big objects covering the house, like vans, cars, bus stations etc.
Once the proof is created for a custom order, there will be no refunds. However, we would like you to be happy with the purchase, so we will make as many adjustments to the proof as necessary.
The portraits are created using a series of digital techniques of adjusting, editing and manipulating the photos until they reach a certain watercolor/sketch effect.
Order and Shipping
If you have placed an order with but not received an order confirmation email then probably was provided a wrong email address. Please contact us using the contact form and we will update your order information so you can receive your order confirmation properly.
Free shipping for any orders over $45.
We offer reasonable rates on shipping that depend on the size and quantity of the items you order. You can see the estimated shipping amount in your shopping cart, but the final shipping total will be calculated during checkout.
USA and US territories
Estimated time of delivery is different according to the country of the recipient as follows:
USA -> 4-7 business days
CANADA -> 5-11 business days
AUSTRALIA -> 3-6 business days
NEW ZEELAND -> 2-3 business days
SPAIN -> 2-3 business days
ITALY -> 5-10 business days
FRANCE -> 2-3 business days
UK -> 7-8 business days
GERMANY -> 8-11 business days
EFTA countries -> 5-10 business days
Rest of Europe -> 5-10 business days
All of our product dimensions are listed in inches
Yes, our wall art can be displayed in an enclosed sunroom as long as they will not be directly exposed to sunlight or weather elements.
You can hang our products in your bathroom, just make sure it doesn't come into direct contact with water.
The colors shown on your monitor may be close to what is printed, but we cannot guarantee a perfect match. If you have any questions about an image or special considerations, please do not hesitate to contact us.
We are an online retail business that does not have a traditional store to visit in person. We do however, have a great customer service available to assist you with any questions! Click here for our contact information.
All orders are custom printed once they have been ordered.